FAQs

Where can I buy High Quality Products?

Sarah Cosmetics is one of the out-standing retails cosmetic products. We are guarantee the product are all originals with a very competitive price. Use our store locator to find the location nearest to you!

When is your next promotion?

The best way to hear about the next promotion, special event, or new product rolling out on Sarah Cosmetics is to sign up for UD's email newsletter.

What if the product I want is out of stock?

Unfortunately, we do not know when more items will become available if they're backordered. We're sorry for any inconvenience this may cause.

Need more help?

If you wish to contact us for information or general queries relating to our products or because you have any complaints, you can contact us by telephoning our Customer Services team on (+855) 77 67 64 23.

If you are writing to us please include details of your order to help us to identify it, including your order reference number.

If we have to contact you or give you notice in writing, we will do so by email or pre-paid post to the address you provide to us in your order.

If you have been in touch with us regarding a complaint and are not satisfied with our proposed resolution, you are entitled to pursue online dispute resolution (“ODR”).